Privacy Policy

Personal Information We Collect

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect the following categories depending on how you interact with the Services:

• Contact Details Name, address, billing & shipping address, phone number, and email address.
• Financial Information Credit/debit card numbers, payment details, and transaction records.
• Account Information Username, password, security questions, preferences and settings.
• Transaction Information Items you view, add to cart, purchase, return, or exchange.
• Communications Information you include when contacting our customer support.
• Device Information Browser, network, IP address, and other unique identifiers.
• Usage Information How and when you interact with or navigate the Services.

Sources of Personal Information

• Directly from you When you create an account, visit the Services, or communicate with us.
• Automatically Through cookies and similar technologies when you use our website.
• Service providers When engaged to enable certain technology on our behalf.
• Partners or other third parties In accordance with their own privacy practices.

How We Use Your Information

• Provide & Improve the Services Process payments, fulfill orders, manage your account, arrange shipping, and personalize your shopping experience.
• Marketing & Advertising Send promotional emails and show relevant ads based on your activity.
• Security & Fraud Prevention Authenticate your account, detect fraudulent activity, and secure our Services.
• Communicating with You Provide customer support and maintain our relationship with you.
• Legal Reasons Comply with applicable law and respond to valid legal process.

How We Disclose Your Information

• With vendors and service providers who perform services on our behalf (payment processing, shipping, data analytics, cloud storage).
• With business and marketing partners to provide advertising services relevant to you.
• When you direct or consent to disclosure, such as through social media integrations.
• With affiliates or within our corporate group.
• In connection with a business transaction, legal obligation, or to enforce our terms of service.

Third Party Websites

The Services may contain links to third-party websites. We are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of their content or operators.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information about anyone under the age of majority. If you believe your child has provided us with their information, please contact us and we will delete it.

Security & Retention

No security measures are perfect or impenetrable. We recommend you do not use unsecure channels to communicate sensitive information. We retain your personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.

Your Rights & Choices

• Right to Access / Know Request access to the personal information we hold about you.
• Right to Delete Request deletion of personal information we maintain about you.
• Right to Correct Request correction of inaccurate personal information.
• Right of Portability Receive a copy of your personal information and request its transfer.
• Right to Opt Out Opt out of the sale or sharing of your personal information for targeted advertising.
• Communication Preferences Unsubscribe from promotional emails at any time using the unsubscribe link.

If you reside in the UK or European Economic Area, you may additionally have rights to object to or restrict certain processing, and to withdraw consent at any time.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date accordingly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please reach out: